We stand behind the quality of every Sterk & Stout product.

If your order arrives damaged or defective, please contact us within 7 days of delivery and we will arrange a replacement or refund.

Due to food safety regulations, we cannot accept returns on opened spice products or refills.

If your item is unused and in its original condition, you may request a return within 14 days of receiving your order.

To initiate a return, please contact us at orders@sterkenstout.co.za with your order number and details.

 

Once your return is approved, we will provide instructions on how to proceed.

Refunds will be processed once the item has been received and inspected.

 

Sterk & Stout is built to last — and we aim to make sure your experience reflects that.